Tech You Can Trust, by People Who Care
Reliable Managed IT Support for businesses across Greater New York.
Tired of IT That Doesn’t Show Up?
Calls that never get answered, tickets that drag on, and providers who say, “that’s not our job.” That’s not how we do things. At Darress Tech, if it’s part of your business tech, we’ll take care of it.
Stuck Waiting for Answers
Waiting on hold or chasing ticket updates kills productivity. At Darress, the phone gets answered and issues get dealt with right away.
Tech Doesn’t Fit Into Neat Boxes
Most providers draw lines around what they will and won’t support. We don’t. If it plugs in or connects to your business, we’ll take care of it.
Jargon Doesn’t Solve Problems
Overcomplicated explanations just create more confusion. We keep it simple, explain what’s going on, and give you straight answers.
Not Everything Can Be Fixed Remotely
Some issues need a real person on-site. When that’s the case, we’ll be there: hands-on and ready to get it done.
IT Support That Works However You Need It To
Trusted IT support means having a partner you can rely on day in, day out. Every business deserves IT that’s responsive and easy to work with.
Fast Support, Less Downtime
When something breaks, you can’t afford to sit in a queue. We pick up the phone, deal with the problem quickly, and keep your team productive.
All Your Tech, Covered
From desktops to Wi-Fi, phones to servers, if it connects to your business, we’ll handle it. No “that’s not us,” just solutions that keep everything working.
Clear Answers, Real Confidence
We cut through the jargon and explain what’s going on in plain English, so you can make decisions with confidence.
Big Capabilities, Personal Touch
You don’t need an enterprise giant to get enterprise-level expertise. With decades of experience across countless technologies, we deliver the know-how while keeping service personal.
A Partner Who Knows Your Business
We get to know your people, your setup, and your goals. The better we understand your business, the better we can support it.
Trusted Local Partner
We’ve been working with businesses across Greater New York for decades, building relationships that last because we treat your business like our own.
What Our Clients Are Saying
“One of the most impressive aspects of working with DarressTech is their ability to tailor solutions to meet the unique needs of our business.
Rich and his team took the time to understand our specific requirements and provided strategic recommendations that have significantly improved both our infrastructure and overall efficiency.”
Doug Parrish
General Manager | VRD Contracting
“Rich Darress and his team at Darress Tech consistently go above and beyond to troubleshoot issues, streamline processes, and implement strategies that keep our organization ahead of the curve.
Their dedication, professionalism, and collaborative spirit make them an indispensable part of our team.”
Samantha Levey
Assistant Project Manager | Certified Interiors, Inc.
Some Of Our Partners
What’s Included in Managed IT Support
With Darress Tech, Managed IT Support means more than just fixing issues.
We cover your daily IT needs, keep systems running in the background, and give you access to strategic guidance when you need it.
Helpdesk & Day-to-Day Support
From quick fixes to bigger problems, our team is on call to keep your staff working without disruption.
On-Site Repairs & Installations
Not every issue can be solved remotely. When it takes a hands-on fix, we’ll be there to get it done.
Device & Network Management
From workstations to printers and Wi-Fi, we manage the full range of everyday tech your business relies on.
IT Strategy & Leadership (vCIO/vCTO)
Get senior-level IT guidance without hiring in-house. We help plan your roadmap, budgets, and future needs.
Projects & Implementations
Whether it’s a new office setup, system upgrade, or custom installation, we’ll scope it, plan it, and deliver it end to end.
Fully Managed IT
We can take on the whole stack — servers, networks, devices, and more — so your technology works simply and seamlessly.
Book Your Tech Therapy Session with Rich
Are IT headaches keeping you up at night?
In a free Tech Therapy session, Rich will listen, get to the root of your frustrations, and share honest advice on where to go next.
Step up to the couch and let’s talk it out.
